We’ve been doing a lot of listening. When we’ve asked you what your priorities are when it comes to email signature software, it turns out that email signature security is a hot topic – up there with the best email signature design tips and how to plan the perfect email signature automated campaign.
What you really want is to feel completely secure with your email signature solution and to know that someone (a real person) is there to help you if something unexpected happens. After all, we’re not only talking about your number 1 business communications channel – your everyday email – but also your brand (and possibly your own reputation if you’re the person responsible for your company’s email signatures!)
Of course, we’ve always treated email signature security as paramount and recently we’ve introduced even more security features to give you complete peace of mind. So, here’s what you told us and the new enhancements we’ve made.
1. You wanted to make sure hackers couldn’t rinse and repeat through automated processing when it came to denial-of-service to servers.
Our secure email signatures have always blocked this but we’ve upgraded it further with dynamic firewall updates so that multiple invalid requests coming in from the same IP are automatically blocked from the server, rendering the attack invalid before it begins.
2. You asked ‘Are all email conversations encrypted?’
Yes, they always were, through secure TLS-encrypted communication, now enhanced with automatic TLS certificate renewal, keeping all mail traffic encrypted and authenticated from source to destination.
3. Is our server security updated regularly?
In fact, with our automatic server security updates, as soon as security updates/patches become available (often before vulnerabilities are even announced), they are deployed to our servers.
4. Another big question is ‘How can you ensure my email’s deliverability?’
Rest assured, with Rocketseed, all mails can be DKIM signed. DKIM, SPF and ARC passes in mail headers ensure that all branded mails have the highest rate of email deliverability and hit the inbox rather than the junk folder.
5. ‘I need peace of mind about your compliance benchmarking’.
With our CIS (Center for Internet Security) compliance score consistently above 80%, we protect our servers to world-leading internet security standards.
6. ‘Can you help us further in ensuring second tier security?’
Good point, we already did and we’ve now gone even further with BURP & NESUS penetration testing.
7. This was a big one for us, ‘Can you automate your monitoring system to heal non- critical issues?’
WOW, for you? Anything! Our new self-healing monitoring software not only reports on issues but also self-heals non-critical issues.
And, of course, our expert IT and Account Management teams are always on hand to help and answer whatever security questions you might have, whether you’re looking to book a demo or are an established Rocketseed user.
Your security is one of the biggest parts of our business and our industry-leading security features add to the reasons why we’re loved by Marketing and trusted by IT.
Damian Hamp-Adams | CEO
