What does it mean to be a Rocketseed partner? What do partners achieve for themselves and their customers? We asked Robyn Woods-Child, Director of Parrot Digital a few questions…
Robyn, tell us a bit about Parrot Digital
Parrot Digital was established by a passionate implementation team of IT and creatives based in Sydney, Australia, to fill a gap in the market for customers who want a premium email signature solution implemented by local experts.
In 2019 Parrot Digital officially became Rocketseed’s exclusive partner in Australia and New Zealand. Our customer base ranges from SMBs to Enterprise clients and our team is committed to offering high quality 1-2-1 personalized service, to enable our clients to maximize their investment in Rocketseed Email Signature Software.
What are the key challenges your customers face?
Our customers come to us with a range of email signature challenges, many of which relate to managing email signatures at scale – all of which are easily solved with Rocketseed. Their key challenges are:
- Designing professional, on-brand email signatures that display on all devices
- Controlling staff email signatures company-wide to ensure consistent branding
- Ensuring all employee email signatures are tamper-proof and secure
- Automating employee email signature contact details
- Targeting and implementing effective email signature marketing campaigns
- Measuring email signature performance
In addition, we offer our clients on-going Rocketseed User Interface training, or they can select our full-service option. The gap we fill is a premium email signature software to resolve their email signature issues with high quality 1-2-1 personalised service.
What’s the significance of being an Exclusive Territory Partner?
In the wider sense of the word, we’re ‘local’ – a company born and raised in Australia and New Zealand! So, we’ve a real on-the-ground insight into what it takes to succeed in this market, an insight which international brands can lack. It means that for some of the region’s biggest brands, their email signature solution is implemented by local experts.
How does Parrot Digital ‘fit’ with Rocketseed?
As the Exclusive Partner of Rocketseed email signature software for Australia and New Zealand we specialize in direct distribution and working with quality Managed Service Providers in our region to deliver Rocketseed’s email signature solution to customers.
What compatibility issues do your customers face?
Most of our customers use Microsoft 365 or Google Workspace, and Rocketseed is highly compatible and easy to integrate with these email clients. Microsoft 365 Active Directory and Google Workspace Directory syncs perfectly with Rocketseed to ensure employee signature details are automatically updated.
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Which Rocketseed feature do you think adds the most value?
Central control is key to our customers, ensuring their staff signatures are consistently branded company wide. Marketers also love being able to add impactful and interactive email signature banners to every business email, running highly effective targeted campaigns. Not to mention Rocketseed’s advanced reporting capabilities that measure every click and notify the sender in real-time, enabling immediate follow-up so no marketing, sales and service opportunities are missed!
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How is the experience of working with Rocketseed as a partner?
Rocketseed supports us at every step and always makes us feel like part of their team. It’s fair to say that a partnership with Rocketseed offers unparalleled software vendor support.
How successful has Rocketseed been for your business?
Rocketseed makes up 80% of our business and our client base has grown significantly over the past 24 months.
If you’re a Managed Service Provider, Licensed Software Vendor or Marketing agency interested in becoming a reseller of Rocketseed Email Signature Software, check out our 7 reasons to join Rocketseed’s email signatures partner program or contact us for more information.